Your data,
handled with care.
This notice explains how personal data are processed when you visit the site, contact Elevium or purchase products. This translation is provided for convenience; the Italian version prevails.
Scope
Controller and application
The Controller determines the purposes and means of processing data collected through the website, email and telephone communications and order management. Francesco Saiani is the contact person for privacy requests.
When users continue to the external checkout, relevant technical and payment providers also process data in the roles established under applicable law.
Processing
Data, purposes and legal bases
Browsing and security
IP address, device information, request timestamps and technical logs may be processed to deliver and secure the site and prevent abuse, based on legitimate interests in service operation and security.
Contact requests
Name, email, phone number and message content are used to answer enquiries. The contact form prepares an email in the user’s own application and transmits it only when the user sends it. Processing is based on pre-contractual steps or legitimate interests in handling communications.
Orders and fulfilment
Identity, contact, delivery and billing details, tax information, order history and payment-related information are used to perform the contract and meet accounting and legal duties.
Marketing
Marketing or profiling is carried out only with valid consent where required. Consent may be withdrawn at any time.
Sharing
Recipients and providers
Data may be shared where necessary with hosting and site maintenance providers, e-commerce platforms, payment processors, carriers, tax and legal advisers, email services and public authorities. Full card details are handled by payment providers and are not stored directly by the Controller.
The site loads typefaces through Google Fonts, which may receive the user’s IP address and browser information during the technical request. Instagram receives data only if the user chooses to open the external link.
International
International transfers
Where technology providers process data outside the EEA, transfers rely on an adequacy decision, standard contractual clauses or another safeguard recognised by the GDPR.
Duration
Data retention
- tax, accounting and order records: for the statutory period, normally 10 years;
- contact and support enquiries: as long as needed to respond and manage related matters;
- marketing data: until consent is withdrawn or the defined retention period ends;
- technical logs: only as long as necessary for security and service diagnostics.
Longer retention may be necessary to establish, exercise or defend legal claims.
Control
Your rights
Where the GDPR applies, you may request access, correction, deletion, restriction, portability or object to processing, and withdraw consent. Send requests to info@eleviumtrentodoc.com. You may also complain to the Italian Data Protection Authority.
Protection
Security and updates
The Controller applies technical and organisational safeguards proportionate to risk. This notice may be updated following legal, technical or service changes; the date at the top identifies the current version.
Cookies
Cookies and similar technologies
Cookies are small browser files. They may be essential to a service or, with consent, used for preferences, measurement or marketing.
The Elevium website currently uses no first-party analytics, advertising or profiling tools. Only technical cookies or similar technologies strictly necessary for hosting, security and access management may be used; these do not require consent.
The site currently contains no e-commerce flow or links to purchasing services.
As long as the site uses no non-essential cookies, no consent banner is displayed. If analytics or marketing tools are introduced, they will be blocked until the user chooses and this notice will be updated.
Browser controls
Cookies can be deleted or blocked in Chrome, Edge, Firefox, Safari or another browser. Blocking technical cookies may impair parts of the site.